Income Protection
• Clarified the assessment period for the capability clause (this applies to Income Care Platinum only)
• Improved the ‘reduced waiting period’ benefit so that it is now more flexible
• Improved the Domestic Help benefit (this applies to Income Care Plus and Income Care Platinum only)
• Removed the survival period for the Permanent Disablement Cover option (PDCO) which is also known as ‘TPD in IP’ and increased the assessment period for work ending condition to 36 months
• Clarified Business Overheads Cover (BOC) intent and offsets
General
• Changes to suicide exclusion and misconduct exclusion
• PDS updates based on consumer testing feedback to make it easier to read
• Clarified the complaints process for SMSFs
• Added expiry dates to policy schedules and anniversary letters
• Updated the definition of expiry dates
• Updated the paper application form to align with MyApply, our online application tool